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Record a landing
Open Record, select the active spinner sector, add an anomaly only when needed, then attach text or a spoken note for context.
Official technical support
Keep every spinner playtest moving.
Find quick answers for recording landings, managing spinner editions, replaying voice notes, exporting reports, and resolving purchase questions in Zuvro for iPhone.
iPhone · iOS 16+No support account requiredFeedback reference provided
Quick guides
Start with the feature you are using
These steps cover the most common questions without changing or removing your playtest records.
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Build an edition
Create or duplicate an edition, name each sector, and confirm the target shares total 100% before starting a session.
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Replay voice notes
Open Review, choose Voice archive, select a saved note, and use the playback controls. Confirm microphone access when recording.
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Export a report
Open a completed session in Review, create a report, confirm any displayed coin cost, and choose a destination in the iOS share sheet.
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Restore purchases
Open the coin shop and choose Restore Purchases. Use the same Apple purchase environment that completed the original transaction.
✓
Check permissions
In iOS Settings, open Zuvro and review camera, photo-library, and microphone access. Permissions are requested only when the related tool is used.
Common questions
Answers before you troubleshoot
Why can I not start a playtest session?
Create at least one active spinner edition and verify that its sector target shares total 100%. If an edition is archived, restore or duplicate it before starting a new session.
Why did microphone recording stop?
Check microphone access in iOS Settings, confirm another app is not using the microphone, and make sure the iPhone has available storage. Return to Zuvro and begin a new spoken note.
Where is my saved recording?
Saved spoken notes appear in Review under Voice archive and within the related session. A recording must be stopped and saved before leaving the recording panel.
Why was a coin balance reduced?
Zuvro displays the feature, cost, current balance, and resulting balance before a debit. Review the in-app coin ledger to identify the feature and time of the transaction.
What does Restore Purchases restore?
It checks eligible Apple transactions. Previously fulfilled consumable coin transactions are not duplicated. If an eligible purchase is missing, include the product and approximate purchase time in the feedback form.
Are statistics a fairness verdict?
No. Zuvro describes only the recorded sample. Results do not certify randomness, compliance, future outcomes, or whether a physical spinner is fair.
How do I include useful diagnostic details?
Include the Zuvro version, iOS version, iPhone model, the page you were using, what you expected, and the steps that produced the issue. Do not include sensitive personal information.